We feel that client loyalty is directly attributed to how we treat them-as partners. We care about their needs. Our dedication starts by hiring the most qualified security professionals and training them well to ensure optimal service. In the current pandemic situation, we advise all our staff to strictly adhere to Covid SOPs and get vaccinated against the virus. We consult in depth with our clients to help identify their needs, then we develop and implement a tailored security program which suits their best interests. We pride ourselves on the incredible retention rate which is among the highest in the industry.
Training is one of the major aspects our company highly invests on. We believe in maintaining high standards of service quality and hence frequent training sessions are conducted to enhance the skills of our security guards. In fact, we make sure that every guard completes the requisite training programs before been placed to the assigned location. Also, our security personnel are given a handbook that acts as a reference guide for company information. Moreover, all our security guards services in Los Angeles & Simi valley are fully licensed so you can definitely rely on them for superior protection.
Better customer service: With evolving customer requirements, we make sure to keep ourselves updated with best practices to achieve optimum customer satisfaction.
Staying ahead of the curve: To stay relevant in the market, we consistently expand the horizon of our business knowledge and market concepts.
Creating new leaders in the management: For providing top quality service, management personnel are trained to maintain a cordial and proper client and employee relations. We create leaders who are adept in handling queries and requirements.
-Mr. Martinez, Property Manager, Reliable Properties
Frank has proved to be very professional and reliable. Promptly responds to all matters even after hours.
-Mr. Salaz, Operations Manager, Sunny Sky Terrace LLC.
A Security Group Inc. has been securing our sites since long time and we highly recommend it.
-President, The Woodlands HOA
Local security service providers who are on a par with global security providers.
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